Product Recalls

The safety of our customers is our top priority. On this page, you will find updated information on safety recalls for products that may have defects or non-compliance under Regulation (EU) 2023/988.
If you have purchased one of the listed products, we invite you to follow the provided instructions.

List of Recalled Products

Below you will find the updated list of recalled products:

Product Name Product Code Recall Date Reason for Recall Required Action
- - - - -
- - - - -
- - - - -


(The list will be updated regularly with any new recalls.)

What to Do If You Have a Recalled Product?
If you own a product listed above, follow these steps:

  • Stop using it immediately.
  • Contact our customer support service for instructions on returning or repairing the product.
  • Follow the indicated procedure to receive a replacement, repair, or refund.

Contact Email: assistenza@osculati.it


Notification to Competent Authorities
In the case of defective products posing a significant safety risk, we will promptly notify the issue through the Safety Business Gateway, as required by Regulation (EU) 2023/988.


Frequently Asked Questions (FAQ)

  • How do I know if my product is affected by the recall?
    • Check the product code and description in the list above. If in doubt, contact us.
  • What are the available options if my product is defective?
    • Depending on the situation, we offer replacement, repair, or refund.
  • How long do I have to report the issue?
    • The timeframe may vary depending on the severity of the recall. We encourage you to contact us as soon as possible.

Contact and Support
For further information or assistance, you can contact us via email: assistenza@osculati.it.

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