We are committed to providing safe and high-quality products.
If you have encountered an issue with one of our products, we invite you to report it by contacting us directly via email.
Your feedback is important to us to improve our offerings and ensure the safety of all our customers.

If you would like to report a product, you can write to:

assistenza@osculati.it

• First and Last Name
• Email
• Product name and code
• Description of the issue
• Photos or videos of the defect 
• Date and place of purchase

Once we receive your report, we will respond within 48 hours with a confirmation of receipt.
Our team will analyze the issue and propose a solution.

What Happens After Submitting a Report?

• Report received and confirmation sent via email
• Technical analysis of the issue
• Possible request for additional information
• Proposed solution